Introduction
Welcome to Süessi Grüessli. By using our website and purchasing our handcrafted products, you accept our terms and conditions. These apply to all orders through our website and are subject to Swiss law.
Terms and Conditions
Our terms and conditions for all orders on our website.
Website Usage
Our website is for private use only. Commercial use requires our written consent. We reserve the right to block access in case of misuse.
Products and Pricing
As we handcraft all products, availability is limited. Prices include Swiss VAT. We reserve the right to adjust prices and cancel orders in case of pricing errors.
Orders and Payments
Please provide correct payment and delivery information when ordering. Secure payment is processed through Stripe. We reserve the right to cancel orders in case of incorrect information or unavailability.
Shipping
We ship our handcrafted chocolate postcards exclusively within Switzerland. International inquiries are evaluated individually. Delivery time may vary depending on location and postal service.
Returns and Refunds
As each chocolate postcard is a handcrafted unique piece made from fresh ingredients, we cannot accept returns. In case of damage or incorrect delivery, please contact us within 7 days - we'll find a suitable solution for you.
Liability
We do our best but cannot be held liable for delays or technical problems beyond our control. Our liability is limited to the value of the affected order.
Copyright
All content on this website - texts, images, logos, and designs - is our intellectual property. Please respect this and do not use the content without our consent.
Changes
These terms may change from time to time. The current terms and conditions can always be found on this page.
Applicable Law and Jurisdiction
These terms and conditions are subject to Swiss law. All disputes in connection with these terms are subject exclusively to the jurisdiction of the courts in Switzerland.
Privacy
The careful handling of your data is important to us. We process it according to Swiss data protection laws and our Privacy Policy . Your data is treated confidentially and only shared with shipping partners when necessary.